Privacy Policy
How Zoel Beverages BV collects, uses, and protects your personal data in compliance with the GDPR.
Who We Are
Zoel Beverages BV (VAT: BE 1037.539.615) is the data controller responsible for the processing of your personal data on the zoel.beer or zoelbeer.com website.
Email: contact@zoelbeer.com
Registered office: Oudebareelstraat 106, 9041 Gent, Belgium
Personal Data We Collect
When you place an order or contact us through our website, we may collect the following personal data:
- Full name
- Email address
- Delivery address
- Phone number (optional)
- Payment information (processed securely through Stripe or PayPal — we do not store credit card details)
How We Use Your Data
We use your personal data solely for the following purposes:
- To process and deliver your orders
- To communicate with you about your order (order confirmation, shipping updates)
- To respond to your inquiries submitted through the contact form
- To comply with legal obligations (e.g. VAT reporting)
Legal Basis for Processing
We process your personal data on the following legal bases:
- Performance of a contract — processing your order and delivering goods
- Legitimate interest — responding to your inquiries and improving our service
- Legal obligation — retaining records for tax and accounting purposes
Data Sharing and Third Parties
We do not sell, trade, or rent your personal data to third parties. We may share your data with trusted service providers who assist us in operating our website and processing orders (e.g. Stripe, PayPal, shipping carriers), provided they agree to keep your information confidential and comply with GDPR.
We may also disclose your data if required by law or to protect our legal rights.
Data Retention
We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting requirements. Order data is retained for the duration required by Belgian tax law (7 years).
Your GDPR Rights
Under the GDPR, you have the following rights regarding your personal data:
- Right to access — request a copy of the data we hold about you
- Right to rectification — request correction of inaccurate data
- Right to erasure — request deletion of your data (subject to legal obligations)
- Right to restrict processing — request limitation of how we use your data
- Right to data portability — request transfer of your data to another service
- Right to object — object to the processing of your data for legitimate interests
- Right to withdraw consent — withdraw consent at any time where processing is based on consent
Cookies
Our website may use essential cookies necessary for the proper functioning of the shopping cart and checkout process. We do not use tracking or marketing cookies without your explicit consent.
You can manage your cookie preferences through your browser settings at any time.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your GDPR rights, please contact us:
Email: contact@zoelbeer.com